FAQ

How do I receive the products?

All the products on the Vitalis Online Store are digital products, thus available directly on the Online Store. Once you have successfully made payment, you will be directed to the page where you can find the downloadable files.

Is it safe to make payments?

Yes, we use the Payfast Online Payment System which is used all across South Africa for online payments. They can be found at https://www.payfast.co.za/.

What happens if I am not redirected to the download page?

If you are not redirected to the page with the downloadable links, please send an email to welcome@vitalis.co.za.

Can I get a refund after a purchase?

All the products on the Vitalis Online Store are digital products and unfortunately we cannot give a refund for purchases no longer required or wanted.